> If I were in charge at Google, I would put engineers and PMs / POs on call immediately so they start talking to customers again. SWEs at Google are certainly

> If I were in charge at Google, I would put engineers and PMs / POs on call immediately so they start talking to customers again. SWEs at Google are certainly on call for pretty much every product. Not really sure how you expect PMs to be on call considering their general lack of technical knowledge. However, PMs and T/PMs are constantly grooming and organizing bug hotlists. Disclaimer: I work at Google opinions are my own