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Ask HN: Any AdMob folks I could talk to? Trying to clean up an iPad FUBAR
I launched a new iPad game this past Monday night, and it did reasonably well on Tuesday for a free game (3000 downloads) but I noticed that my ad revenue seemed a bit higher than I had expected. At first I thought this was good news, but then my wife pointed out some errantic blinking of the AdMob ads. It was hard to tell, but it looked like it was refreshing the banners too fast.
Yup, bug in my production code. Hard to debug, because hooking up XCode to an iPad and running a debug version of my app makes test iAds show up instead of real ones, and the bug in my client-side mediation code was triggered by iAds' low fill rate causing flip-flopping between showing iAds and AdMob. Net result, every time it flipped over to AdMob, I started a new refresh timer that fired every 60 seconds. :-\ Arg!
At 1:30 am I deleted the AdMob app ID for this app to stop the ads from showing up, and so now all is quiet. I went ahead and emailed AdMob through their contact form, but my gut is churning in fear that I'll still be auto-banned for this, even though I asked to have the revenue from this incident (not much, around $50 I think) removed from my account.
Are there any AdMob-ers or Googlers that know the right people that could hook me up with someone to talk to about this incident to help me do whatever needs to be done to clean this up?
I'm trying to do the right thing here - not trying to blow TOS or cheat as this is my full-time job.
Thanks for your help, and sorry for the long ramble :-)