"Entitled to a refund" is not the same as "made whole". Consumers want the latter, companies usually want the former. For starters there's inflation, so if I

"Entitled to a refund" is not the same as "made whole". Consumers want the latter, companies usually want the former. For starters there's inflation, so if I spend $10 today and 20 years from now they revoke the license or whatever and give me 10 2040-dollars, that's not going to be the same buying power as the $10 in 2020 dollars. Second, the media landscape may have shifted by then. If the only company in 2040 that can give me another, comparable "indefinite rental license" or whatever is charging $100, I want Amazon to pay _that_.