I was a scrabble player. This is really long ago, I feel like the app was initially OK (or maybe I was playing an illegal version?), was upgraded and was absolu

I was a scrabble player. This is really long ago, I feel like the app was initially OK (or maybe I was playing an illegal version?), was upgraded and was absolutely terrible. You can only crash once or twice and people just give up. How do you throw a property like this away is crazy - this should have been 500K - 1M daily users 10 years ago, and 5M daily users today minimum.