Nothing much. In his defense, he's also been in charge as the industry has moved away from DRM. The music labels view computer technology as just a hammer in th

Nothing much. In his defense, he's also been in charge as the industry has moved away from DRM. The music labels view computer technology as just a hammer in the toolbox. If they have a better option, they go to that. http://www.npr.org/templates/story/story.php?storyId=4989260 http://www.npr.org/templates/story/story.php?storyId=4989260 (even here when they were interviewing him, the headline is just "Sony" but throughout it is "Sony BMG") http://en.wikipedia.org/wiki/Thomas_Hesse http://en.wikipedia.org/wiki/Thomas_Hesse (last few paragraphs)