>reifying workflows In my experience as a software contractor, non-technical and even semi-technical people always underestimate the complexity of even the mos

>reifying workflows In my experience as a software contractor, non-technical and even semi-technical people always underestimate the complexity of even the most mundane task. I wonder if the author has ever written a sales order processing system. It seems easy on paper, and you can probably crank out a naive implementation in a single morning ...