I found the language interesting too. It's subtle but exactly the same "you're holding it wrong", refusal to really admit wrong or truly come clean attitude th

I found the language interesting too. It's subtle but exactly the same "you're holding it wrong", refusal to really admit wrong or truly come clean attitude that they displayed with the antenna saga. It's a very interesting comparison as well with Google who (for example) with Buzz and the Wifi sniffing incident did complete and total mea culpas without reservation. It didn't particularly seem to help Google in those cases so it's hard to argue that Apple needs to do the same, but I do feel they would be better off with a simple and direct "sorry" and a promise to do better rather than a "oh it was just a bug, and we found it ourselves anyway, and by some definitions you're all wrong anyway so there!".