Same situation here. I've submitted screenshots and details to Uber support, nothing has changed. Now I send a text to each driver, watch the map like a hawk a

Same situation here. I've submitted screenshots and details to Uber support, nothing has changed. Now I send a text to each driver, watch the map like a hawk and call them if it looks like they're going the wrong way. Works most of the time. When it doesn't, I get refunds, Uber can keep eating those costs until they fix their routing. I've also started using their competitors more often, and bypassing these apps entirely and ordering directly from restaurants that employ their own drivers.