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Does Jeff Bezos know, or is he shielded from bad customer experience like Mao, who saw a country full of rice fields along the rail tracks when he travelled the

Does Jeff Bezos know, or is he shielded from bad customer experience like Mao, who saw a country full of rice fields along the rail tracks when he travelled the country? [1] [1] https://www.nytimes.com/1994/10/02/world/the-tyrant-mao-as-told-by-his-doctor.html https://www.nytimes.com/1994/10/02/world/the-tyrant-mao-as-t...

aspaceman 6y ago
That book is quite widely criticized. Not trying to defend Mao or the Great Famine, but with anecdotes like that I find this quote apt: "With a person as divisive as Mao, both because of his complex history and because of what he represents to different groups, if becomes an almost impossible task to sift through the contradictions of supposed first hand accounts." https://old.reddit.com/r/AskHistorians/comments/d3s00b/did_mao_zedong_lead_a_lavish_opulent_and_sexually/f05zk77/ https://old.reddit.com/r/AskHistorians/comments/d3s00b/did_m...
- kortilla 6y ago
  Don’t focus on the accuracy of the historical accuracy of the analogy, focus on the comparison being made. The post is about Jeff Bezos, not Mao.
distant_hat 6y ago
I once had something not delivered properly and when local reps (India) were useless I emailed Bezos directly. I had a message shortly from an Amazon staff saying Bezos asked them to look into it and the issue was fixed promptly. This was in 2015 so things may have changed since them.
- bozzcl 6y ago
  They probably got Bezos' classic "?" email.
  - hef19898 6y ago
    Oh, yeah, these mails got people moving! Luckily, I didn't get that many handed down to me.
m463 6y ago
Ha, that reminds me of a vacation spot in mexico. I flew into a beach town and took a taxi from the airport to the hotel. On the way the road was beautiful and green with lots of flowers. But looking a little closer, it was really just the land within about 100' of the road, and only the road between the airport and the town.

aspaceman 6y ago

That book is quite widely criticized. Not trying to defend Mao or the Great Famine, but with anecdotes like that I find this quote apt: "With a person as divisive as Mao, both because of his complex history and because of what he represents to different groups, if becomes an almost impossible task to sift through the contradictions of supposed first hand accounts." https://old.reddit.com/r/AskHistorians/comments/d3s00b/did_mao_zedong_lead_a_lavish_opulent_and_sexually/f05zk77/ https://old.reddit.com/r/AskHistorians/comments/d3s00b/did_m...

kortilla 6y ago
Don’t focus on the accuracy of the historical accuracy of the analogy, focus on the comparison being made. The post is about Jeff Bezos, not Mao.

distant_hat 6y ago

I once had something not delivered properly and when local reps (India) were useless I emailed Bezos directly. I had a message shortly from an Amazon staff saying Bezos asked them to look into it and the issue was fixed promptly. This was in 2015 so things may have changed since them.

bozzcl 6y ago
They probably got Bezos' classic "?" email.
- hef19898 6y ago
  Oh, yeah, these mails got people moving! Luckily, I didn't get that many handed down to me.

m463 6y ago

Ha, that reminds me of a vacation spot in mexico. I flew into a beach town and took a taxi from the airport to the hotel. On the way the road was beautiful and green with lots of flowers. But looking a little closer, it was really just the land within about 100' of the road, and only the road between the airport and the town.