> These incidents usually sound simple at the surface level ("I clicked the button in the wrong window") but often hint at deeper, perhaps even organizational,

> These incidents usually sound simple at the surface level ("I clicked the button in the wrong window") but often hint at deeper, perhaps even organizational, issues. These words reminded me a story of similar/different "flaps" and "landing gear" controls on a plane - where crashed airplanes were also blamed on pilots first, before a trivial engineering/UI solution was implemented: https://www.endsight.net/blog/what-the-wwii-b17-bomber-can-teach-us-about-quality-control https://www.endsight.net/blog/what-the-wwii-b17-bomber-can-t...