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And that's unfair. Sales roles ends up being overly pushy on customers. Relationships are entirely transactional. The stress on them is also undue and a net neg

And that's unfair. Sales roles ends up being overly pushy on customers. Relationships are entirely transactional. The stress on them is also undue and a net negative for the culture. I should have made it clear. I have no qualms with Sales as a position or role. It's required for an org. But the way it's setup today doesn't feel right. And likely is also the reason why it attracts a certain type of people. Someone who genuinely wants to help a customer or someone who actually listens to the customer's needs and propose a solution even if it's a competitors' would obviously not survive in the field.

levi-turner 6y ago
This all depends on the organization, but that isn't my experience. There's always room to be a trusted technical advisor. Shitty sales orgs do shitty things, but sub sales for any other group and the answer is the same. In the software industry the land and expand model is extraordinarily common and wasting time on unqualified opportunities is a net drain on achieving a quota. So there's a self-correcting cycle embedded in many sales cycle, although obviously not all.