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On the subject of right to repair: Back when slide out keyboards were still available I bought I a new Verizon phone and paid for the best insurance plan I cou
by Timpy 6y ago
On the subject of right to repair: Back when slide out keyboards were still available I bought I a new Verizon phone and paid for the best insurance plan I could get. After a short amount of time my brand new phone just stopped working, the insurance said it was a factory issue, I sent it in for repairs. They couldn't fix it so they sent back a certified refurbished phone. It wasn't the same quality, the new keyboard was clicky and the refurbished felt spongy. I called to complain but I ended up in a support loop getting passed around in a circle of people who had no authority to fix my situation. I paid for a new phone with full insurance like a good little consumer and got a used phone.
Ever since then I buy budget phones; phone insurance is a scam, phones are intentionally difficult to repair, and I don't want to spend $1k on something fragile that I keep in my pocket that has a high likelihood of being dropped on accident and the only recourse being whatever policy Apple has to benefit itself. I wish we lived in a world where consumer electronics were owned by the user. A 30 year old NES can hold value, I have doubts about what 30 year old smart phones will look like.
- beervirus 6y agoI've been pretty happy with paying for applecare on my iphone. It's saved me money a few times, and the one time I cheaped out and didn't buy it, I got burned.