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How much time do you spend supporting/interacting with your users? Have you had to sell any of them on your product directly?
by jasonlotito 16y ago
How much time do you spend supporting/interacting with your users? Have you had to sell any of them on your product directly?
- mootothemax 16y agoHow much time do you spend supporting/interacting with your users Typically half an hour a week. Have you had to sell any of them on your product directly? Since running, I've had a handful of users contact me before purchasing. I discovered that some of them will try and get you to extend the free trial for a day, a week and then a month at a time, all in promise of an ever-elusive sale. I've also had some arguments with people trying to abuse the offer to bloggers of a free subscription in return for a review. Funnily enough, some of these arguments led to sales :)