"it largely relied on templates...the site only worked with Javascript...some plugin called Woocommerce" You really sound out of touch with your comments. That

"it largely relied on templates...the site only worked with Javascript...some plugin called Woocommerce" You really sound out of touch with your comments. That's what I'd do if a client asked for something like this, I wouldn't waste my time, or your money, lovingly crafting it from scratch. What exactly were you expecting? Beautifully crafted LISP where they hand-crafted the CSS and HTML just for you? A progressive web-app that you could navigate even if you were blindfolded using an Amiga running a spectrum basic emulator via console commands? It sounds like they delivered an affordable solution to your specification that didn't meet your personal, hidden, specifications. If you wanted a unique approach to what is a solved problem you should have asked for it. Also, from a purely statistical view[1], it is far more likely that had you written this yourself, it would have had far more security holes than any of the WooCommerce code. [1] Namely that the average programmer will be more prone to accidentally introducing a glaring security hole in new code than the battle tested, used by 100s of millions, WooCommerce code. Of course, you may believe you are not 'average', we can't really judge that.