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That doesn't seem correct. People prefer apps because they are better at providing the information we need (menus, products, services etc) and the alternative f
by dreamer7 6y ago
That doesn't seem correct. People prefer apps because they are better at providing the information we need (menus, products, services etc) and the alternative for engaging through calls is either talking with overworked humans or a painful IVR service.
For me, the ideal interface to engage (order something, create a note etc) when you know what you want is through speech. It just feels so effortless.
- dheera 6y agoI can definitely say that for food I MUCH prefer the web/app interface. I can swipe through a bunch of nice-looking food and just tap on something that looks appetizing. You can't get that with voice no matter how you do it. It's like if a restaurant had no menu and the wait staff just recited the menu in your face and asked you to pick. Even with real humans, voice isn't the best interface for presenting food choices.
- Godel_unicode 6y ago> if a restaurant had no menu and the wait staff just recited the menu That's exactly how food is presented to you at lots of high-end restaurants. Once you get above the fast-casual tier, menus never have pictures. If you know a lot about food and you trust the chef, voice is a perfect medium for explaining the choices. Pictures are just a discovery aid.
- deleted 6y ago[deleted]
- dreamer7 6y agoThat's exactly what I meant. The app interface is good for conveying information. But if you know what you'll order, eg - popcorn every weekend, just saying "Jarvis, order my usual popcorn combo" is so much more seamless.