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Heroku's value proposition though is that they are taking away the back end worries for their customers so they can just deploy apps and not have to worry about
by robryan 16y ago
Heroku's value proposition though is that they are taking away the back end worries for their customers so they can just deploy apps and not have to worry about it all. If I have to still worry about redundancy outside of their system then their service suddenly becomes a lot less useful.
I think the blame stops at Heroku who either need to provide more redundancy for incidents like this or let their customers know that if this type of incident arises there is little that they can do.
- dpcan 16y agoExactly except that a problem came up, which it still could in the future even with these changes they are making, and when it does, you can probably rely on them to fix those problems because that is what you are paying for - someone else to run the back end, and that appears to be exactly what they are doing.