2 ms·
Over here in the UK they generally mean well, almost without fault every one of my specialists, doctors and nurses have been awesome. That said man do they fuc
by noir_lord 6y ago
Over here in the UK they generally mean well, almost without fault every one of my specialists, doctors and nurses have been awesome.
That said man do they fuck up, most recently was a fun one, I had a scheduled appointment, turned up for it, doctor was in his treatment room seeing patients, forgot to see me and went for lunch.
I mean it's minor but I'd checked in, the computer had me as waiting but he'd looked at the list, not seen me and went for lunch - I spoke to the nurse told her I didn't mind waiting while he ate and she tracked him down, he was incredibly apologetic (unnecessarily so, shit happens).
It's inevitable in a system as complex as healthcare that mistakes are going to be made but we probably should assess the proximal causes much like the airlines/plane manufacturers did to reduce the incidence.
- cameronh90 6y agoAlmost exactly the same thing happened to me (also in the UK), except rather than checking me in, they had transposed a couple digits on my NHS number and checked in a random person. Not sure if the NHS number has a check digit, and if not why not, but I digress... Rather than going to lunch, after I sat waiting for 3hrs they closed the department. When I went up to let them know I hadn't been seen yet, they apologised profusely, called back the specialist - who had already left - and saw me after closing time.