Be careful with the combination of a ruthless pursuit of objectives, no explicit time tracking, and Peopleware-flavored advice not to interrupt people who are i

Be careful with the combination of a ruthless pursuit of objectives, no explicit time tracking, and Peopleware-flavored advice not to interrupt people who are in maker-mode (which can easily be misunderstood as advice not to communicate). You have the makings of a culture where people bust their balls for 18 hours a day in order to meet their objectives and don't tell you that they're spending 18 hours and not 8 hours, because they don't want to rock the boat. Yes, meeting objectives matter. But setting the right objectives is a conversation between the business's wish list and the constraints of the resources that the business actually has. Trust is a two-way street; too many managers talk about trusting their workers but they don't talk about what they do to earn their workers' trust.