In his previous sentence, Jason uses the phrase "competitors" and talks about "competitive advantage". So when he says, "open is not always better" - he is say

In his previous sentence, Jason uses the phrase "competitors" and talks about "competitive advantage". So when he says, "open is not always better" - he is saying that being more open isn't always better for your competitive advantage. That is definitely a true statement. Life isn't all about profit, but staying competitive is a huge contributor to maintaining any profit at all.