It doesn't mean they either know, or don't know. It means their PR isn't willing to fully disclose the exact nature because if they confirm customer data was ni

It doesn't mean they either know, or don't know. It means their PR isn't willing to fully disclose the exact nature because if they confirm customer data was nicked, class actions will start off rather promptly, and if they say it certainly wasn't, they're seen as over-reacting.