But that is about people who don't understand their role as middle management. They should set guidelines and enforce processes so employees that do job think o

But that is about people who don't understand their role as middle management. They should set guidelines and enforce processes so employees that do job think only about working and when they forget about some rules there is management to guide them. This does not have anything to do with meeting with people f2f, one can use tech tools and maintain policies. Of course having coffee with people all day is easier :)