It depends on the AWS product. For the container systems e.g. ECS, EKS, Fargate they have an open roadmap where they drive much of the direction from the commu

It depends on the AWS product. For the container systems e.g. ECS, EKS, Fargate they have an open roadmap where they drive much of the direction from the community: https://github.com/aws/containers-roadmap https://github.com/aws/containers-roadmap For others it's completely closed off. At my last company we spent tens of millions a year with AWS and they never listened to us. The account managers have zero pull.