4 ms·

I bought Halide quite literally last night and this sucks. The app I just paid $20 for now wants me to pay $29, again. Or pay monthly till I die. Requesting a

• pzumk 6y ago
  Existing users are getting MKII for free for one year
• bmarquez 6y ago
  It's yearly, not monthly. But I'm also confused about the pricing model. What is the benefit of buying the $9.99 subscription if the $29.99 purchase covers everything (or does it?), and you keep the app for more than 3 years?
• jvzr 6y ago
  You bought it while its price was temporarily inflated before the launch of Mk II. This was a move to push users to wait. You should probably ask for a refund then get it again
• sandofsky 6y ago
  Sorry. You should have gotten the upgrade for free. There was a bug checking the receipt for who qualifies for the free upgrade, due to differences between the App Store's sandbox and production receipts. We rushed out a fix as quickly as possible, and this should now be fixed. If you contact support, we'll make things right.
  • ericlewis 6y ago
    Thanks for the reply, I already submitted my refund request. I may purchase again in the future.