Just out of interest, what makes you think that nationalising OpenReach would make them deliver a better "customer" experience? In my personal experience deali

Just out of interest, what makes you think that nationalising OpenReach would make them deliver a better "customer" experience? In my personal experience dealing with e.g. HMRC, local councils etc does not offer me much confidence on that front. The only benefit I can see personally is that there might be less room for error if there's less need for changes as people move in and out of properties.