Steve Yegge's classic "eBay Patents 10-Click Checkout" [1] was published a few years after Meg's eBay tenure, and sums up the lousy UX they never tunnelled out

Steve Yegge's classic "eBay Patents 10-Click Checkout" [1] was published a few years after Meg's eBay tenure, and sums up the lousy UX they never tunnelled out of. Meanwhile, every history of Amazon points out how their third-party seller project stole eBay's opportunity by focusing on customers first and building a unified product hierarchy. eBay managed to hold on by being the first 2-sided marketplace to gain traction, enjoying a huge moat much like CraigsList. Over time, it squandered the opportunity. Meg may know how to keep a company in operation, but she's never shown she can lead a product from scratch. That's just a giant risk to take with $billions of funding at stake. 1. https://steve-yegge.blogspot.com/2011/07/ebay-patents-10-click-checkout.html https://steve-yegge.blogspot.com/2011/07/ebay-patents-10-cli...