3 ms·
Yeah... your comment clarified this for me. "Reviews" are intended for other (potential) customers. "Feedback" is intended for the business itself. Prior to
by citizenkeys 16y ago
Yeah... your comment clarified this for me. "Reviews" are intended for other (potential) customers. "Feedback" is intended for the business itself. Prior to TalkBin, customers left reviews on Yelp/Foursquare/etc and hoped the business itself looked at it once in awhile. TalkBin makes the feedback process more direct.