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It's Orwellian to advertise a service as 'unlimited' and then characterize people who expect you to live up to your advertising by using the service as unlimite
by bleepblorp 6y ago
It's Orwellian to advertise a service as 'unlimited' and then characterize people who expect you to live up to your advertising by using the service as unlimited as abusers.
Expecting vendors to live up to their marketing claims is not abusive behavior; it's the cornerstone of markets based on informed decision-making by both buyers and sellers.
- mmm_grayons 6y agoI'm somewhat inclined to agree at first glance. If I see unlimited, I expect to get the value. I only order the "unlimited free refills" coke if I'm going to sit and work somewhere for four or five hours, since it's otherwise pretty expensive. On the other hand, Backblaze doesn't price it's personal backup service like restaurants price "unlimited" coke. I've helped family and friends switch over from other services; some were so scammy they were charging thousands of dollars per year. As far as the average consumer is concerned, it's functionally unlimited in that the marginal gigabyte of data he backs up has no additional cost associated with it. I have a hard time calling that "Orwellian". Edit: I just saw that another employee mentioned the largest customer is storing 430Tb. That's pretty darn unlimited for the price point.
- naikrovek 6y agoIt's not really "Orwellian" to do that, it's just standard, crappy, marketing doublespeak.
- lrem 6y agoTypically the term "abuse" is reserved for cases where you offer free backups of a phone and someone figures out how to mount their 16TB media collection into that, or unlimited email and someone writes emailfs. You can make a profit on the proposition as you intended it, but cannot sustain the retrofitted use cases.