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The gmail user is a customer. They may not be paying directly, but they are still a customer.
by TigeriusKirk 6y ago
The gmail user is a customer. They may not be paying directly, but they are still a customer.
- cmorgan31 6y agoIf you aren't paying directly then aren't you the product? You may be a consumer of a service but the customers are primarily other businesses who are trying to get your attention so you'll buy something they think you might really enjoy like the coffee maker you just bought from Amazon a hour ago.
- TigeriusKirk 6y agoPithy saying aside, if you use a free service, you're still a customer.
- srtjstjsj 6y agoNo, that's just an HN iamverysmartism. A product is a something produced. Google provides services to users in exchange for their attention to ads. It's a barter of value.
- leptons 6y ago"If the product is free, then you are the product"
- leptons 6y agoDownvoted for this comment? I swear this place is worse than reddit.