Possibly I am too old (or old-fashioned) but the whole idea of automating the sending of a cease and desist letter (I mean, not a newsletter or similar not-rele

Possibly I am too old (or old-fashioned) but the whole idea of automating the sending of a cease and desist letter (I mean, not a newsletter or similar not-relevant correspondence) is deeply flawed before and besides the wording (which is certainly not automated) and is far from being "amicable". On the other hand, IF it has been automatically generated and sent, it cannot have any legal value, and so it essentially represents a form of (gratuitious) harassment. While it is a good thing that Philip Colligan apologised, the essence doesn't "compute", if really the latter was sent to a small number of individuals, then it would have costed nothing to have these letters human-reviewed/checked.