I don't remember that time. I remember a bunch of software that had severe errors (Office 97 parsing some emails corrupting the PST, Exchange 5.0 lacking relay

I don't remember that time. I remember a bunch of software that had severe errors (Office 97 parsing some emails corrupting the PST, Exchange 5.0 lacking relay control) that were only resolved by paying for a major new release. And games like 'Magic Carpet' that had game breaking bugs meaning you could never finish them, masked by making the game so difficult you would never visit the level in question.