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Relate to OP here. I also built a travel chat bot[1] (now dead) in early stages of chatbot boom. Initially it felt like conversational UX is so much better. But
by gandutraveler 6y ago
Relate to OP here. I also built a travel chat bot[1] (now dead) in early stages of chatbot boom. Initially it felt like conversational UX is so much better. But very soon I realized I myself was not using what I built. What we don't realize is how efficient we have become using websites through that navigating through chatbot UX definitely feels waste of time.
[1] https://www.itnry.com https://www.itnry.com