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Chatbots are dead, long live chatbots! I firmly believe we are going through the “through of disillusionment” (https://en.wikipedia.org/wiki/Hype_cycle https://
by baxtr 6y ago
Chatbots are dead, long live chatbots! I firmly believe we are going through the “through of disillusionment” (https://en.wikipedia.org/wiki/Hype_cycle https://en.wikipedia.org/wiki/Hype_cycle). We need to figure out ways to really bring value to people and not just raise money for the next AI based Chatbot system!
- Cthulhu_ 6y agoI'm not a user myself, but assistants (Alexa, Google's, Cortana, etc) are chatbots and seem to be quite in swing. Not as hyped as last year, but still.
- arkitaip 6y agoGoogle Assistant actually works, especially it's speech recognition that has been near flawless for me. I can totally see it becoming an integrated feature in future housing constructions.
- bobm_kite9 6y agoThis is exactly right - and that initial website was written during the "peak of inflated expectations" part. I still think that chatbots provide an entirely new way of interacting with software. We're very used to dividing our desktop up into windows, and giving each process it's own two-dimensional real estate. Conversation-oriented UI design fundamentally is different to that: you are escaping the 2D arrangement and allowing applications to collaborate with teams of people in a totally new way. Here is something I wrote about that: https://riskfirst.org/complexity/Betting-On-RPA https://riskfirst.org/complexity/Betting-On-RPA