Fwiw, I have had some discussions on FB that seemed to improve with some of these strategies. This goes a bit against the spirit of the thing, but a side-effec

Fwiw, I have had some discussions on FB that seemed to improve with some of these strategies. This goes a bit against the spirit of the thing, but a side-effect seems to be that if one is using these tools in a public forum like FB (which of course goes against this article's advice), one does come off as more reasonable to anyone in the audience who is undecided. (I think...)