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My experience is “they love us” isn’t as strong a retention predictor as cold hard usage metrics.
by mathattack 6y ago
My experience is “they love us” isn’t as strong a retention predictor as cold hard usage metrics.
- jrott 6y agoThey love us seems to never be that useful. I actually meant more in terms of there worried about foo or finding out about the dumb workaround there using. That stuff seems to be an early warning sign that something isn’t going well.