4 ms·

There is still competition to consider though. If a SaaS product has competitors that are more reliable, or more feature rich, they should win & retain more cus

• bleepblorp 6y ago
  Data lock-in, due to proprietary file formats, makes switching software extremely difficult, especially for companies that interchange data with outside entities. For instance, companies that do design and/or A/V work have no real alternatives to paying Adobe monthly--regardless of how little work Adobe puts into Creative Suite--because it's an industry standard and there are no alternatives that offer friction-free interoperability.