4 ms·
The key here is cohort analysis. If you are on 1 year contracts, then the relevant denominator is revenue 12 months ago, and the numerator is revenue from thos
by mathattack 6y ago
The key here is cohort analysis. If you are on 1 year contracts, then the relevant denominator is revenue 12 months ago, and the numerator is revenue from those customers.
Just like NPS there can be a lot of intellectual dishonesty.