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I've had an issue with sign-in with Apple where using an autogenerated emails ruins certain support interactions. One of them was cancelling a subscription serv
by qppo 6y ago
I've had an issue with sign-in with Apple where using an autogenerated emails ruins certain support interactions. One of them was cancelling a subscription service that was eventually resolved (they required me to email their customer support, which I couldn't figure out how to do using the autogenerated email address created by "sign-in with Apple").
- matthewmacleod 6y agoWhile it’s frustrating and worth pointing out of course - what really happened there was a bug in the service provider’s support process!
- qppo 6y agoIt was actually a dark pattern, not a bug.
- tchalla 6y agoIt would be helpful if you could let us know how you managed to send that e-mail.
- mr_toad 6y agoYou can see the email that Apple generates: https://support.apple.com/en-us/HT210426 https://support.apple.com/en-us/HT210426
- tchalla 6y agoYes but the situation I asked for a solution is different. It is not about not seeing the e-mail, it is about sending from the private e-mail. Example You subscribe with `private-XXXX@apple-id.com` which relays to `foo@gmail.com`. Customer support asks you to chat with them from the same ID you signed up. Your e-mail client sends email from `foo@gmail.com`. How can you quickly respond to the customer support from `private-XXXX@apple-id.com`?
- qppo 6y agoI didn't, I found an alternative that was specific to the service.