Personally I wouldn't use it. The biggest problem with ticketing for most teams isn't speed - it's sorting through the noise to identify the bigger picture (i.e

Personally I wouldn't use it. The biggest problem with ticketing for most teams isn't speed - it's sorting through the noise to identify the bigger picture (i.e. 5 tickets might all be for different parts of the same thing). However, if it was a way to be notified of tickets in an existing solution like Jira and be able to add comments - THAT would be hugely useful. Essentially Growl for ticketing. =)