Not sure about Macys, it doesn't operate in my country, but smaller furniture makers commonly use off-the-shelf mechanisms. For example, there are a couple popu

Not sure about Macys, it doesn't operate in my country, but smaller furniture makers commonly use off-the-shelf mechanisms. For example, there are a couple popular spring mechanism for folding sofas, so if your sofa breaks, you can easily buy a replacement even if the furniture manufacturer is already out of business. IKEA has all these mechanisms custom.