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They have also answered me on twitter and email. All within several hours or less. But anyway, even if such terrible situation really happened, two weeks? I wou
by juskrey 6y ago
They have also answered me on twitter and email. All within several hours or less. But anyway, even if such terrible situation really happened, two weeks? I would have changed provider the next day. Not counting the fact I duplicate critical production deployments and replication on two providers always.
- user5994461 6y agoI've used many cloud providers over the decade. It's not uncommon to lose a week to fully open an account, going through some checks and verification with support. I was expecting Hetzner to resolve the issue a couple days after contacting them, just like AWS always responds after exactly 2 days when I send them a request.
- juskrey 6y agoIndeed, some checks on some providers are strange towards some people. E.g. I can't open an account on Linode no matter what, and zero feedback.