> Toning down my outrage? We are talking about human lives I would be great very grateful to other HNers if someone could point me towards a book or resource f

> Toning down my outrage? We are talking about human lives I would be great very grateful to other HNers if someone could point me towards a book or resource for how to effectively communicate with people who are in this mental groove. I feel as though my point was missed, and I can't think of any more effective way to convey it. (EDIT: I suppose I could say that outrage tends to shut down discussion by inciting emotion over reason. I feel just as strongly about these human lives, which is why I want to be able to talk about them clearly. I do not think saying this will affect the parent's mode, and I'm wondering if there's some better way to do that.)