3 ms·

I never heard of anyone doing this. I did hear many people, myself included, who bought a Tesla and were delivered a brand new car with immediately noticeable q

I never heard of anyone doing this. I did hear many people, myself included, who bought a Tesla and were delivered a brand new car with immediately noticeable quality issues. You are strongly pushed to “accept delivery” because a) you can always return it within 7 days, and b) Tesla will “fix everything”. Your car will not be fixed in the first seven days and will also not be able to return it. Most forums and blogs strongly encourage buyers to just refuse delivery if you find quality issues. Maybe the 7 day return policy was no longer working to get people to accept delivery.

jacquesm 6y ago
Then you fix your quality issues, you don't get rid of the return policy.
- kencausey 6y ago
  Is that the right thing to do? Absolutely. But clearly one solution is much harder than the other.
  - jacquesm 6y ago
    Only one of these is a solution. The other is a cop-out.
    - kencausey 6y ago
      Granted.
asddubs 6y ago
yeah I know someone who works in transporting cars, and he said the paint job on the brand new teslas is often pretty atrocious, but the customers coming to pick them up never seem to complain