I don't think it's that odd. Marketing in general is the art of ignoring edge cases, focusing on majority tailoring. Why would I care about losing 1 customer du

I don't think it's that odd. Marketing in general is the art of ignoring edge cases, focusing on majority tailoring. Why would I care about losing 1 customer due to changing our branding, if it gains me 1000? This is why business is not considered a form of engineering, while software is (just barely). Imprecision is a tool in business, while in engineering it is an enemy.