I wouldn't call that being a crap shield. I'd call that executing on the non-technical aspects of your team's strategy. When teams don't see (and/or frame) tho

I wouldn't call that being a crap shield. I'd call that executing on the non-technical aspects of your team's strategy. When teams don't see (and/or frame) those things as key part of achieving their goals the results aren't gonna be great for anyone.