This is not a new phenomenon. This sounds like a rehashing of Systemantics by John Gall (1975), except attributing the causes to things the author sees as probl

This is not a new phenomenon. This sounds like a rehashing of Systemantics by John Gall (1975), except attributing the causes to things the author sees as problematic rather than recognizing that these are problems inherent in complex systems. "Systems tend to oppose their own proper functions"