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From hearsay Azure has better customer support because they know that in cloud and server environments they are a relative newcomer, traditionally many data cen
by usr1106 6y ago
From hearsay Azure has better customer support because they know that in cloud and server environments they are a relative newcomer, traditionally many data center people would run away when they hear Microsoft.
Google has the ego of a market leader. They don't care for their customers, that's nothing new.
- Nextgrid 6y agoDespite the (apparently) good support, the decision to "run away" when you hear Microsoft is still justified unfortunately. I've recently had the displeasure to work with Azure and not only the console UI is even worse than AWS but every single service, despite looking similar to the competition, is actually different in subtle ways (which you often don't realize until you get started implementing against it) and forces you to waste time working around some Microsoft dev's attempt at being smart[0]. [0]: as an example, obtaining root on a container in an Azure DevOps CI pipeline. You have to bind-mount the Docker management socket into the container, then use that to gain initial root access and install sudo, then use sudo to run all your commands. I don't recall ever having to do that on any other CI service.