I'm from Canada, my bank has a separate "telephone banking" pin, that's separate than the card pin code (you could make them the same though). The automated ph

I'm from Canada, my bank has a separate "telephone banking" pin, that's separate than the card pin code (you could make them the same though). The automated phone system accepts number input, but the resulting rep may ask to verify. My bank claims to not know the card pin(my dad forgot, he had to go to the bank and set a new pin after verifying it's him) Not sure op meant the same thing or they literally providing their card pin over the phone which is a bit crazy