Wow that sucks. We had one emergency where someone figured out how to mass mail through our app (flawed "invite via email" feature), we were able to immediatel

Wow that sucks. We had one emergency where someone figured out how to mass mail through our app (flawed "invite via email" feature), we were able to immediately reach support through the live chat feature and stop some 200k spam emails from being processed (they were in their queue by the time we noticed). Saved our butts.