4 ms·

Glassdoor explicitly denies that they allow employers to pay to remove negative reviews. See this FAQ on their website: https://help.glassdoor.com/article/Can-e

Glassdoor explicitly denies that they allow employers to pay to remove negative reviews. See this FAQ on their website: https://help.glassdoor.com/article/Can-employers-pay-Glassdoor-to-remove-reviews/en_US https://help.glassdoor.com/article/Can-employers-pay-Glassdo... I am not offering an opinion on this. I am just noting what Glassdoor itself has to say about this.

ggm 6y ago
This directly contradicts what the article says. The FAQ item is dated September 2019. The Reddit article is 9 hours old as I write in October 2020. The followup here, strongly suggests other un-related people have been called, even cold-called, and offered by people puporting to be glassdoor, to wipe the problem. I agree you aren't offering an opinion and I value that. I would also value some commentary to my note: What do people think, about what people said on reddit, and said here, regarding this, and what glassdoor said in September 2019? I know what I think: I do not believe this policy is well enforced, and I believe the posters who say they were invited to pay to clear their record. You notice they do not have "report breach here" links on that FAQ item. They do disclaim it has legal force. It may of course be unscrupulous non C* staff, or it may be intermediaries mis-representing their role, e.g. SEO leeches.
xnyan 6y ago
I think it's instructive to look at how Yelp does it. There is no pay-to-delete button. There are however ways to have non-factual, incorrect, offensive or a myriad of other types of posts removed. How a review is judged as violating policy is an internal decision. Which reviews are surfaced on the front page or how the "average" review is determined or slew of other details that affect how a restaurant or company looks are are also under the control of yelp/glassdoor. There are enough ways to put the thumb on the scale that you can honestly say that you don't have a delete bad review button, yet money can still strongly influence how positive or negative an org looks on a review site.

ggm 6y ago

This directly contradicts what the article says. The FAQ item is dated September 2019. The Reddit article is 9 hours old as I write in October 2020. The followup here, strongly suggests other un-related people have been called, even cold-called, and offered by people puporting to be glassdoor, to wipe the problem. I agree you aren't offering an opinion and I value that. I would also value some commentary to my note: What do people think, about what people said on reddit, and said here, regarding this, and what glassdoor said in September 2019? I know what I think: I do not believe this policy is well enforced, and I believe the posters who say they were invited to pay to clear their record. You notice they do not have "report breach here" links on that FAQ item. They do disclaim it has legal force. It may of course be unscrupulous non C* staff, or it may be intermediaries mis-representing their role, e.g. SEO leeches.

xnyan 6y ago

I think it's instructive to look at how Yelp does it. There is no pay-to-delete button. There are however ways to have non-factual, incorrect, offensive or a myriad of other types of posts removed. How a review is judged as violating policy is an internal decision. Which reviews are surfaced on the front page or how the "average" review is determined or slew of other details that affect how a restaurant or company looks are are also under the control of yelp/glassdoor. There are enough ways to put the thumb on the scale that you can honestly say that you don't have a delete bad review button, yet money can still strongly influence how positive or negative an org looks on a review site.