This is a fine example of why one should NEVER use a free closed (source or company) service for critical life or business functions. They can and sometimes wi

This is a fine example of why one should NEVER use a free closed (source or company) service for critical life or business functions. They can and sometimes will shut you off with no reason given, no access to your data, and no recourse (& NO, appealing when no charges are specified, and no info or reasoning for their decision other than "yup we confirmed you violated our TOS", is not recourse, even in a Kafka world). This guy can get nothing even though he works at Google. It isn't like these major companies are short of funds to provide actual customer service, they just refuse to do so, basically saying "what are you going to do about it?". It's a Devil's Bargain, and too many buy it.